Sales administrators

Description

Sales administrators provide support to the process of selling equipment, materials and other products or services.

Tasks

• provides information to customers on products and prices
• fields telephone enquiries from prospective customers on behalf of the sales team
• prepares sales invoices and maintains records and accounts of sales activity
• handles customer complaints or forwards them to relevant member of sales team
• carries out general clerical duties.

Educational Requirements

There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 1 and 2.