Information for parents of current students about absence reporting, your young person’s progress at college, and access to documents that have been sent home, either by email or via students.
If we’ve missed anything, please contact
Absence Reporting
Students can inform the college of their absence through the MySCG app's ‘Absence’ tile.
This facility allows students to notify the college if they will be absent from college for part of one day, a full day or longer. Students can also upload supporting evidence for the absence, such as a doctor’s note or a dental appointment notification. Parents and carers will still be notified of any student absence.
Parents and carers can still email the college at
Absences should be reported each day, preferably before 10am.
The college reports student absences from lessons via a text messaging system, which is designed to inform you if your young person misses any college commitments. An automated text will be sent to your agreed mobile number after 1pm on any day where a commitment has been missed that morning and also 6pm when a commitment has been missed that afternoon (if we have not received contact from you before the lesson begins to explain the absence.)
You are welcome to contact the college following receipt of a text, where the student's personal tutor can provide routine information, e.g., which lesson your young person was absent from.
Who should you contact?
If you have any concerns regarding your young person’s progress at college, please contact their Progression Specialist (for students following vocational study programmes) or Student Support Tutor (for students following academic study programmes).
Emails from Shrewsbury Colleges Group and ProPortal
Due to the way that many mail providers operate, emails received from the college and ProPortal may be automatically filed in your junk/spam/clutter folders. Therefore, we ask that you check those folders for updates from the @scg.ac.uk, @ssfc.ac.uk or @shrewsbury.ac.uk addresses. If this happens, you must take appropriate action so your mail provider treats the @scg.ac.uk, @ssfc.ac.uk, @shrewsbury.ac.uk or ProPortal address as 'safe' and not 'junk' mail. Should you wish to be removed from our mailing lists, please be aware that you will receive no communications, including absence texts. Should this be something you want to instigate, please email
College Closure
If the college is closed unexpectedly due to severe weather or any other incident, a notification will be made via BBC Radio Shropshire, the college website, the college MYSCG app, ProPortal, Moodle and social media channels (such as Facebook) if appropriate.
Contact Details
The college must have up-to-date contact details for the students and their primary contacts. If you have changed your address, telephone number, email address or mobile number, don't hesitate to contact the college to inform us.
Parent/Carer Consent Form
Students must ensure that their parents/carers have completed the parent/carer consent form before the start of the term.
This form provides permission information for students to attend day/residential trips (if applicable for the course), permission for students to complete work experience and placements, and other types of work-related activities.